Your privacy is important to us. Here's how we collect, use, and protect your information.
At Creativolks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
We collect information you provide directly to us, including: your name and business name, email address, phone number, project details shared during consultations, and any other information you choose to provide via our contact forms or communications.
We use the information we collect to: respond to your inquiries and provide the services you request, communicate about your project including updates and deliverables, send relevant information about our services (you can opt out at any time), improve our website and service offerings, and comply with legal obligations.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business (such as hosting providers), provided those parties agree to keep this information confidential. We may disclose information if required by law.
Your information is stored on secure servers. We implement industry-standard security measures to protect your personal data against unauthorized access, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Our website uses cookies to improve user experience, analyze site traffic, and understand visitor behavior. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of our website may not function properly.
We use analytics tools (such as Google Analytics) to help us understand how visitors interact with our website. These tools may collect information about your device and browsing behavior in an anonymized form.
You have the right to: access the personal information we hold about you, request correction of inaccurate data, request deletion of your personal data (subject to our legal obligations), and opt out of marketing communications at any time by contacting us.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at hello@creativolks.my.id or via WhatsApp at +62 812-1795-2403.
